Commercial Relations
This topic analyzes relations between suppliers and customers for all sorts of goods and services. Conflicts usually arise when the supply is of inferior quality to that promised. Special attention is given to the quality assurance problem: how suppliers and customers can ensure a specific quality level.
Exercises
- Ethical interest rate (ref. 213)
- A register of lemons (ref. 360)
- Advertising Tricks (ref. 361)
- Contractual interest (ref. 363)
- Life-time guarantees (ref. 364)
- Celebrities (ref. 365)
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